Digital India and e-Governance
e-Governance uses IT to deliver government services to citizens and businesses. India's National e-Governance Plan (NeGP) began in 2006.
Digital India
Digital India was launched on 1 July 2015. Its three vision areas:
- Digital infrastructure as a core utility for every citizen.
- Governance and services on demand.
- Digital empowerment of citizens.
Its nine pillars include broadband highways, universal access to mobile connectivity, public Internet access, e-governance, e-Kranti, information for all, electronics manufacturing, IT for jobs and early harvest programmes.
Key platforms
| Platform | Purpose |
|---|---|
| Aadhaar | 12-digit unique identity number issued by UIDAI. Biometric and demographic data. |
| DigiLocker | Cloud storage for official documents (certificates, licences). |
| UMANG | One app for many central and state services. |
| e-Sign | Online signing using Aadhaar. |
| GeM | Government e-Marketplace for public purchases. |
| MyGov | Citizen engagement portal. |
| BHIM / UPI | Digital payments. |
| BharatNet | Optical fibre to gram panchayats. |
| CSC | Common Service Centres: village-level service counters. |
| NIC | National Informatics Centre builds government IT systems. |
| CoWIN | Vaccination platform. |
| ONDC | Open Network for Digital Commerce. |
| JAM | Jan Dhan, Aadhaar, Mobile: the trinity used for direct benefit transfer (DBT). |
| e-Courts, e-Office, e-Hospital | Digital court records, file handling and hospital services. |
Keep practising
Notes are only half the work. Test yourself with questions and discuss doubts with other aspirants.
Prepared for exam revision from standard computer textbooks, Microsoft documentation and official sources. Features differ between Excel and Word versions (2016, 2019, 2021, 365) so check which version your exam follows. Found a mistake? Tell us.